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*sigh*

I'm on the phone with Comcast. And yes, they still suck.

Yes, I'm actually on the phone. Right. NOW.

on Hold.

All I want to do it turn off the cable TV part of my service. We have already returned the equipment,

They have had difficulties with "the computers"

They wanted to charge me 15 bucks to "send out a tech"

Then they wanted me to "Be home between 1-3" on the 7th.. for work on the pole.


The women on the phone, got angrier and angrier as I gently explained that I wasn't going to pay an installation fee to have them turn off the cable tv part of the services, and that I wasn't going to have anyone at home for work that can be done, in part from the office, and then from the pole, since the tech's don't actually "come to the house to make sure everything is working"

I was put on hold twice, and the women I spoke with was terse, angry and unhelpful. She sounded Miserable. God, I know I was when I worked there.

The call just ended. It took me 20 minutes, and now I'm annoyed at being treated like crap, and once again, comcast has provided horrible customer service.

Thanks Comcast.

Oh, and here's a prediction. The Fee that I explained I didn't want to be charged, and after having her agree to not charge me, will show up on my bill. The service will get shut off on the 7th. ALL of them. Even the ones I don't want turned off.
I will get angry, and have to call comcast and yell and cry, to get someone out there asap, for a job that they did poorly.

Anyone wanna bet?